Privacy policy
Understand what personal data Quilovena collects, why it is used, how it is protected, and which rights you may exercise.
Information we collect
We collect information you provide when contacting us, including your name, email address, phone number, message details, and any other information you choose to include. We may also receive information from correspondence about your preferences or requests.
- Name and contact details supplied through forms or correspondence
- Messages, questions, and information you voluntarily provide
- Device, browser, language, and technical connection information
- Website usage details collected through permitted cookies
- Records of consent, preferences, requests, and communications
Technical information may include your IP address, browser type, device details, approximate location, pages visited, and interaction data. We collect this information through cookies and similar technologies according to your choices and our cookie policy.
How we use information
We use personal data to respond to enquiries, provide requested website services, maintain security, understand website performance, remember consent choices, and improve the clarity and operation of Quilovena. We use information only for relevant and lawful purposes.
We retain information for as long as reasonably necessary for the purpose collected, including legal, accounting, security, and dispute-resolution requirements. Retention periods depend on the nature of the information and our continuing relationship with you.
Your privacy rights
Depending on the circumstances, you may request access, correction, deletion, restriction, objection, or portability. You may also withdraw consent for processing based on consent. We may need to verify your identity and will explain any lawful reason for refusing or limiting a request. Contact us first, and you may complain to the Irish Data Protection Commission if you remain concerned.
Your access right
Request access to the personal data we hold about you and receive an understandable copy.
Your correction right
Ask us to correct personal data that is inaccurate, incomplete, or no longer current.
Your erasure right
Ask us to delete personal data where there is no lawful reason to continue retaining it.
Your portability right
Request personal data you provided in a structured, commonly used, machine-readable format where applicable.
When we share information
We may share personal data with service providers who support hosting, security, communications, analytics, and website operations. They may process information only under appropriate instructions and for relevant business purposes.
We may disclose information when required by applicable law, to protect our rights, prevent misuse, or respond to a lawful request. We do not sell personal data. Where information moves outside the European Economic Area, we use a lawful transfer mechanism and appropriate safeguards where required.
How we protect information
We use reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss, and destruction. Measures may include access controls, secure service configurations, staff awareness, monitoring, and procedures for handling incidents.
No online transmission or storage method can remove every security concern. Use care when sending information, share only what is relevant, and contact us promptly if you believe your data has been misused or exposed.
Questions about privacy
Address: Suite 17, The Cubes Offices, Beacon South Quarter, Sandyford Business Park Dublin D18 E932 Ireland
Phone: +353-21-689-3005
Email: content@quilovena.sbs